Communications and engagement

At NGH, we understand the importance of effective communication and engagement in the success of major developments. Our experienced team is dedicated to supporting you through strategic communication and engagement strategies.

Communications and engagement services

Community and stakeholder engagement

We help our clients to clearly identify their stakeholders and engage meaningfully through smart and efficient tools and tactics. This process ensures their developments are well informed, demonstrate a positive contribution to the community, and ultimately complete their approval steps.  We aim to deliver a progressive style of engagement that creates and manages clear expectations, utilises smart digital tools, leverages opportunities to share local benefits and enhances the resilience of the region. 

Our stakeholder engagement services include:

  • Stakeholder mapping and analysis
  • Engagement Strategy development
  • Development and delivery of engagement tools and activities (traditional and digital)
  • Engagement event coordination
  • Targeted on-site and property access engagement
  • Community reference group formation and facilitation
  • Engagement report development or peer review

Content development - the power of simplicity and stories

NGH specialises in developing simple, compelling stories to ensure your project outcomes and delivery steps are well understood. We focus on identifying exactly what you need your audience to understand and shape our messaging and tool selection around that.

Our strength lies in taking complex situations and distilling them into logical stories that help your audiences understand the context, while demonstrating the value of the project.   We work closely with you and your stakeholders to create your story and match it to the most effective approach and suitable tools.

Our communications services include:

  • Communications and marketing strategy development
  • Development of communications tools (written and visual across a range of channels)
  • Professional writing for communications materials, strategies, plans, reports, briefings and investment proposals/funding applications
  • Website and digital tool development
  • Graphic design
  • Media liaison
  • Traditional and social media management
  • Public relations and marketing
  • Communications peer/independent review

NGH Communications and engagement principles

respectful services

Respectful

objective services

Objective

project management

Specific

smart services

Smart

functional services

Functional & fun

Involving community members in the planning process and keeping them informed throughout a project, means developers can address any concerns or misunderstandings that may arise and ensure that the project meets the needs and expectations of the community.

Involving community members in the planning process and keeping them informed throughout a project, means developers can address any concerns or misunderstandings that may arise and ensure that the project meets the needs and expectations of the community.

Communications and engagement services

Our latest projects and insights

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News
We are very pleased to announce the opening of an NGH office in Melbourne. The new office, to be located in the heart of the CBD and operational by the end of the year

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