Real engagement, informed assessments, and collaborative planning to improve regional resilience.

Our team has extensive experience supporting major developments through strategic communications, social impact analysis and strategy facilitation.

We offer our clients a highly talented and experienced team that benefits from integration between our environmental, urban planning, engagement and social impact analysis services.


NGH specialise in developing simple, compelling stories to ensure your project outcomes and delivery steps are well understood.

Our strength lies in taking complex situations and distilling them into logical stories that help your audiences understand the context, while demonstrating the value of the project. Our communications services include:

  • Communications and Engagement Strategy development
  • Development of communications tools (written and visual across a range of channels)
  • Professional writing for communications materials, strategies, plans, reports, briefings and investment proposals/funding applications
  • Website/engagement hub development
  • Communications peer review

Stakeholder Engagement

We help our clients to clearly identify their stakeholders and engage meaningfully through smart and efficient tools and tactics.

We aim to deliver a progressive style of engagement that creates and manages clear expectations, utilises smart digital tools, leverages opportunities to share local benefits and enhances the resilience of the region. Our stakeholder engagement services include:

  • Engagement Strategy development (often combined with communications)
  • Development and delivery of engagement tools and activities (traditional and digital)
  • Engagement event coordination
  • Targeted on-site and property access engagement
  • Community reference group formation and facilitation
  • Engagement report development or peer review

Strategy Facilitation

We work as trusted advisers to help our clients develop smart plans to overcome challenges and achieve their aspirations. The plans we develop together will inform the future direction and decision making in a certain area, such as economic development, land use, infrastructure development, community development and natural asset management.

Together we step through a proven strategic process to understand the problems to be solved, the desired future outcomes and the steps that need to be taken in between. This planning takes a holistic view and typically brings together analysis and contributions from many technical disciplines. Our strategy facilitation services include:

  • Strategic assessment of problems and opportunities
  • Facilitation of strategic planning workshops
  • Strategy, plan and policy development, including project management of the process and writing the document/s
  • Strategy peer review
  • Business case/investment proposal development

Social Impact Assessment

It is critical to understand the positive and negative impacts a development will have on a community and region, and how these can be managed.

NGH has extensive experience supporting major developments through coordinating social impact analysis, assessment and planning. We are advocates for building resilient communities and regions through sustainable delivery of enabling infrastructure.

As a company, NGH its roots in regional Australia and has a very strong grasp of regional and rural settings. But, through growth an expanding team and growing presence in major cities, NGH understands the nuanced approaches that need to be applied to these different settings.

Our SIA process identifies, predicts, evaluates and develops responses to social impacts. These impacts are considered holistically through a balance of economic, social and cultural lenses. Our Social Impact analysis services include:

  • Establishing a social baseline and identifying potential social impacts to inform project scoping
  • Detailed social impact assessment in line with Major Project or State Significant Development requirements
  • Development of a Social Impact Management Plan to guide ongoing monitoring and management of social impacts through the delivery and operation of the development

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